Shipping Policy
Last Updated: 19-11-2025
Thank you for shopping with Leodreams Mobiles Pvt. Ltd. We aim to provide fast and reliable delivery for all orders placed on www.leodreamsmobiles.com. Please read the shipping details below to understand how we process and deliver your orders.
1. Order Processing Time
- All orders are processed and shipped within 24 hours (excluding Sundays and public holidays).
- If there is any delay due to stock issues, address errors, or verification requirements, we will notify you immediately.
2. Delivery Timeframe
We deliver across India through trusted courier partners.
- Standard delivery time: 2 to 5 business days
- Metro cities typically receive orders faster
- Rural or remote areas may take slightly longer depending on courier availability
Delivery timelines may be affected by unforeseen delays such as courier issues, weather conditions, or government restrictions.
3. Tracking Information
Once your order is shipped:
A tracking number will be sent to you via:
- SMS/message
You can use the tracking number to monitor the shipment status on the courier’s website.
4. Shipping Charges
- Shipping charges (if any) will be displayed at checkout before payment.
- We may offer free shipping promotions from time to time.
5. Order Address & Delivery Attempts
- Please ensure your address and contact details are accurate at checkout.
- Couriers typically make multiple delivery attempts.
- Failed deliveries due to incorrect address or unavailability may result in order cancellation or additional charges.
6. Damaged or Missing Shipments
If your package arrives damaged, tampered, or incomplete:
- Do not accept the parcel
- Record unboxing video or photos
- Contact us immediately within 24 hours of delivery with evidence
We will assist with replacement or resolution based on our policies.
7. Customer Support
For any shipping-related questions, contact us at:
Email: support.exclusive@Ieodreamsmobiles.com
Phone/WhatsApp: +91 9031019008
